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Benchmark Your Firm to Ensure a Competitive Edge

Download the SPI 2017 Professional Services MaturityTM Benchmark Report for practical guidance in becoming a best of the best consulting firm. The report includes detailed analysis in the areas of leadership, client relationships, human capital alignment, service execution and finance & operations.

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A FEW OBSERVATIONS:

Net Profits are Declining

Overall net profit declined 8.4% from 15.5% in 2015 to 14.2% in 2016.

Increased Competition

Lower bid-to-win ratios show heightened competition. Strategies to improve win rates should include reexamination of market positioning and service packaging.

Employee Attrition is Rising

A continuing issue, as it costs in excess of $150,000 to replace valuable talent.

Information – More Essential than Ever Before

Information has become a competitive weapon to increase performance and profit. Lack of an effective information infrastructure is no longer an option.