Social Collaboration Ushers in a New, More Effective Workplace

Vanessa Thompson, Research Manager, Enterprise Social Networks and Collaborative Technologies at IDC

Leveraging social technologies and particularly social workflow is a core part of how organizations today can manage the transition to a new way of working or usher in a more holistic cultural change. Enterprise social networks provide enhanced social collaboration capabilities to users who are either inside or outside an organization's firewall. Historical functionality commonly offered in solutions includes, but is not limited to, activity streams, blogs, communities, discussion forums, and groups (public or private). However, a next-generation solution is emerging that weaves together these historical components with lightweight project management, knowledge management, and personal productivity features into a single experience for an end user. Read the Analyst Report now!